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FAQ'S
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Is JJ Fords a moving company?We are a moving box rental company, the moving is up to you! We do however have local moving companies that we can recommend, contact us for details.
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Did you say you offer free pick up and delivery?We currently offer free pick up and delivery in Austin, San Antonio, Austin and every city in between to any ground floor or higher floor serviced by an elevator.
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I am in the middle of a move and need more Fordboxes or Wardrobes, what do I do?We will try our best to help you choose the right package for your move. However, if you need additional boxes contact us and we will get you more.
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How long do I get the Fordboxes for?As long as you want them! You can select how many weeks you need during checkout.
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How big are the boxes?Our plastic moving boxes are 27" wide (handle to handle), 17" across, and 12" deep. They are comparable to a medium sized moving box.
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Do you supply additional moving supplies?Yes. Once you select the right package for you, you will be able to add extra moving supplies during the checkout page. We offer Wardrobe Boxes, Packing Paper, and Bubble Wrap. Visit our moving supply page to view our packing supplies.
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How can I pay?We currently accept Visa, Mastercard, Amex, and Discover at the time of delivery. If you are not home we can send an invoice that you can pay online after the delivery is complete.
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Do I need to be home for the delivery and pick up?Your boxes can be delivered to your front door, yard, garage, or up to 6ft inside your home. The driver will record the inventory delivered and email you a delivery confirmation receipt. Your rental agreement will also be emailed to you for a digital signature.
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Do you do long-distance moves?Yes, We are now serving Austin, San Antonio, Houston and surrounding areas. Please contact us for more information if you are moving across counties.
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Are the boxes cleaned before I use them?We take cleaning our boxes to a new level with our EV Patented Dry Steam Cleaning System. Temps reach 340 F. This guarantees that the steam vapor thoroughly eliminates bacteria, germs, etc. We aim to have the cleanest boxes in town. Providing you with sanitized and clean boxes is our top priority.
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Can I buy a Fordbox?Yes. Fordboxes are the perfect size to store at home. After you move if you decide you don’t want to unpack a few boxes you can purchase them: $30 each
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What if I need a custom order of Fordboxes?If you need a larger quantity that is not specified, let us know! We are happy to provide quotes for custom orders.
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I need Fordboxes ASAP, how quickly can you deliver?Generally, the quickest we can deliver is the next day if we have availability. We recommend booking 1 week in advance but if you need something sooner, give us a call and we will try our best to get you boxes quickly.
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Why choose Fordboxes?We are in business to make your life easier. We offer the best prices, best customer service, and our innovative moving box packages include everything you need to make your move easier than ever. We are confident that after you use Fordboxes you will never go back to cardboard boxes!
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